PRIVACY & GENETIC DATA

Privacy and genetic information

Principles for handling enquiries, bookings, specimens and genetic information.

Core principle

Only the minimum information needed for a general enquiry should be collected. Do not send detailed medical records, test reports, identity documents or genetic information by ordinary email unless the purpose, recipient, retention and secure submission method have been confirmed.

A family reviewing Privacy and genetic information during an online consultation
01

Information and purposes

  • Responding to enquiries
  • Explaining eligibility, plans and partner providers
  • Pre-collection general information (results are handled by the medical provider)
  • Secure operation and abuse prevention
02

Specimens and genetic information

Genetic information may also be relevant to biological relatives. Before testing, confirm specimen collection, shipping, analysis, retention, destruction, secondary use and result handling in specific written documents.

03

Overseas laboratory processing

Before proceeding, ask your provider to explain transfer of specimens and personal information to Taiwan, the recipient, purpose, Taiwan's personal-information protection system and the recipient's safeguards, retention and deletion terms, and any subcontracting. This does not establish that all data is stored in Taiwan. Required consent and other arrangements must be confirmed first.

04

Access, correction and deletion

Contact service@shingihou.com to request access, correction, addition, deletion or restriction. Requests are handled after identity verification and subject to applicable law and contracts.

05

Operator and privacy contact

Shingihou Co., Ltd. (新義豊株式会社) operates this website and is the contact point for privacy enquiries concerning this site.

  • Representative: Lin Chichuan, Representative Director and President
  • Head office: 3-17-15 Hakataekiminami, Hakata-ku, Fukuoka 812-0016, Japan
  • Corporate Number: 9290001070765
  • Privacy contact: service@shingihou.com / +81 92-984-3200 (weekdays 09:00–18:00 JST)

Specimens are sent to Taiwan

The designated destination is GenePhile Bioscience Laboratory at 柯滄銘婦產科診所 in Taipei, Taiwan. Its public institutional identity and location have been checked.

柯滄銘婦產科診所基因飛躍生命科學實驗室
GenePhile Bioscience Laboratory · Taipei, Taiwan

TAF registration 1983 and its accredited scope can be checked in the official directory below. Taiwan laboratory accreditation is not Japanese regulatory approval, Japanese Association of Medical Sciences NIPT certification, or accreditation of every test on this website. Your provider must confirm the performing laboratory and commissioned scope for each plan before testing.

Before proceeding, ask your provider to explain transfer of specimens and personal information to Taiwan, the recipient, purpose, Taiwan's personal-information protection system and the recipient's safeguards, retention and deletion terms, and any subcontracting. This does not establish that all data is stored in Taiwan. Required consent and other arrangements must be confirmed first.